Shipping policy

1807Retails Shipping Policy

This document outlines the shipping policy for customers who make a purchase at www.1807Retails.com. If you have any questions, please reach out to our customer service team at +2349160000185 or 1807Solesng@gmail.com.

Shipping Options & Delivery Costs
We offer the following shipping options, which you can select during checkout:

· Local Delivery: Deliveries within Lagos State.

· Interstate Delivery: Deliveries to states outside Lagos State. Note: All interstate deliveries are handled by DHL or GIGL (God Is Good Logistics).

· International Delivery: To be determined (TBD).

Order Processing Time

· For Lagos deliveries, you can expect your order to arrive within 24 to 48 hours after payment and processing.

· For interstate deliveries, expect your order to arrive within 3-5 working days after payment and processing.

· Orders placed during the weekend or on a public holiday will be dispatched from our warehouse on the following Monday or the next business day.

· For express deliveries, please contact us on any of our platforms for pricing and to discuss the urgency of your delivery.

Delivery Address & P.O. Boxes
Please note that once your order is placed, we cannot change the delivery address. Additionally, we do not ship to P.O. boxes.

International Orders
Your package may be subject to import duties and taxes, which are the responsibility of the customer. We recommend checking with your local customs office before placing an order, as these fees can sometimes be significant, and we cannot calculate them for you.

Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with tracking information, allowing you to track your package directly on the carrier's website.

Returns, Refunds, and Exchanges
We want you to be completely satisfied with your purchase. Please review our return & refund policy for detailed information on our processes.