Refund policy

1807Retails Refund Policy

We do not accept returns but offer exchanges for products, with a 1-day notification period. This means you have 1 day after receiving your item to request an exchange.

Exchange Policy:

· If your item arrives damaged, or if the product isn’t to your taste or the size doesn’t fit, you can request an exchange. Simply reach out to us on any of our platforms, and we’ll assist you in exchanging it for a different size or item.

· To avoid prolonged deliberation, please don't hesitate to inquire about an item before making your purchase.

Eligibility for Exchange:

· The item must be in the same condition as when you received it: unworn, unused, with tags, and with proof of purchase.

· Unfortunately, we cannot accept exchange on sale items or gift cards.

How to Request an Exchange:

· To initiate an exchange, contact us at 1807solesng@gmail.com, or message us on WhatsApp at +2349160000185.

· If your exchange is approved, we’ll send a rider to deliver the new item and collect the previously delivered one.

Contact Information:

· For any exchange-related questions, reach out to us via email at 1807solesng@gmail.com, on Instagram @1807Retails, or on WhatsApp at +2349160000185.

· Please note that we cannot accept exchanges for sale items or gift cards.

Damages and Issues:

· Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. We’ll evaluate the issue and make it right.